FAQ's

Q: How do I check the status of my order?

A: Upon placing your order, please allow 24-72 hours for processing. Once shipped, you'll receive a notification email with tracking details. Visit our Order Lookup Page to track your order.

 

Q: How long does shipping take?

A: Processing takes 24-72 hours, with an additional 3 days for shipping. Domestic orders in the US typically arrive in 7-16 days, while international orders may take up to 5-20 days.

 

Q: Why does shipping take so long?

A: We offer unique, competitively priced products, which may result in slightly longer shipping times. Rest assured, we strive to expedite your order as efficiently as possible.

 

Q: Do you ship Internationally?

A: Yes! We ship worldwide to ensure all customers enjoy a seamless shopping experience with us.

 

Q: Is your website secure with my personal information?

A: Absolutely! We utilize SSL security encryption to protect your data. Your credit card information is never stored and will only be used for one-time transactions.

 

Q: How do I order on your website?

A: Simply click 'Add To Cart' or 'Buy Now', fill in your shipping and billing information, and we'll promptly ship your order to you.

 

Q: Does Vibratie provide a quality guarantee for all products?

A: Yes! If you find any damages, contact us immediately for assistance. We're committed to ensuring your satisfaction and offer free exchanges with image proof provided.